Do you suspect that your headphone jack is broken? Common signs of a faulty headphone jack include:
- You can hear no audio from the device at all
- The device produces audio but is very distorted or with static
- Sound only comes out of one side (or channel)
- The sound cuts in and out
- The hold switch which is integrated to the headphone jack isn’t working
These are only a few of the common symptoms of a broken headphone jack, but before assuming that the device requires repair, first attempt a few quick steps just to make sure.
- Try a different set of earbuds of headphones
- Clean out any dirt, lint, or debris possibly lodged inside the port
- Check your AirPlay and/or Bluetooth Output settings
If these steps did not improve the problem, it’s quite possible that the headphone jack will need to be replaced.